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Discussion topic: New max hub issues

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This message was authored by: Graham35a

New max hub issues

My sky q box and mini boxes connect to my new hub then drop out after two minutes, any suggestions?

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This message was authored by: Addie15

Re: New max hub issues

Hi there, @Graham35a. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: sea+dog

Re: New max hub issues

I just connected my Sky max today and My 2 mini boxes would not connect.  Tried everything to no avail.  Finally worked out that you have to re-pair directly to the Qbox by pressing the wps on the MainQ box and on the mini and after 2 mins box paired hoorah.  Repeated on second mini and again it connected.  Hope this helps. So frustrating  that this was not on simple instruction sheet 

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