@Katrinaperry24 there have been similar reports before where switching the Wifi security level in the My Sky app section for the new hub from WPA3-T to WPA2 sorted the problem.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
