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Discussion topic: New housemove

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This message was authored by: scotkiwi4

New housemove

  • Moved into new house and no fibre box sky presumed box was there now no Internet or TV  anyone had this?
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This message was authored by: caesarome

Re: New housemove

Posted by a Superuser, not a Sky employee. Find out more

@scotkiwi4 

Do you mean there is no ONT inside your home, if so you need to report this to Sky so Openreach can come to install one for you.

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This message was authored by: scotkiwi4

Re: New housemove

Yes no ont.Sky think there is one so haven't arranged an engineer said did previous Tennant  take it.

This message was authored by: caesarome

Re: New housemove

Posted by a Superuser, not a Sky employee. Find out more

@scotkiwi4 wrote:

Sky think there is one so haven't arranged an engineer said did previous Tennant  take it.


That is unusual as we see reports on here frequently from people like you who have moved only to find the previous people at the address have taken it with them so all you can do is to speak to them about this.

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