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This discussion topic has been answered Discussion topic: New fibre optic

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This message was authored by: NickT009

New fibre optic

Hey, just re newed my contract and the new equipment was delivered but I only received a cable nothing else, anyone got any ideas what I should have received

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This message was authored by: Deb3000 Answer

Re: New fibre optic

Assuming you’ve upgraded to full fibre/FTTP,  Openreach or CityFibre will come and install a new box on the wall called an ONT (Optical Network Terminal).

 

The cable, (a cat 5e ethernet cable), is to connect your router to that, as it is an entirely different cable type to the one used for the old telephone master socket used with part fibre/FTTC.

 

It also uses a different socket on the router, but the existing router will work once setup properly.

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This message was authored by: Deb3000 Answer

Re: New fibre optic

Assuming you’ve upgraded to full fibre/FTTP,  Openreach or CityFibre will come and install a new box on the wall called an ONT (Optical Network Terminal).

 

The cable, (a cat 5e ethernet cable), is to connect your router to that, as it is an entirely different cable type to the one used for the old telephone master socket used with part fibre/FTTC.

 

It also uses a different socket on the router, but the existing router will work once setup properly.

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This message was authored by: caesarome

Re: New fibre optic

Posted by a Superuser, not a Sky employee. Find out more

@NickT009 

If your current broadband hub can be used then the supplied cable will be used to connect it to an ONT that will be installed in your property.

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This message was authored by: NickT009

Re: New fibre optic

Awesome cheers 👍

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