Discussion topic: New device and can’t connect it to the WiFi

This message was authored by: Cla3 · ‎28 Dec 2024

I got a second hand iPad for Christmas and I can't connect it to the WiFi. I have older devices that connected but this one won't connect. I've tried all the options suggested to get it to connect and it still says 'unable to connect.'

This message was authored by: Chrisee · ‎28 Dec 2024

@Cla3 I have had multiple iPads and never had an issue connecting them to Sky hubs. Have you tried to chevk iif the unit connects to a phone hot spot to rule out an issue with its wifi system? If you have any other ios device you can share the password between them if you bring them close together.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: Cla3 · ‎29 Dec 2024

I can connect it via hotspot on my iPhone and tried taking it to a friends to connect it to their WiFi and it connects straight away.

This message was authored by: Cla3 · ‎29 Dec 2024

I've also shared the password from my iPhone and it still says it's unable to connect on the new iPad device.

Discussion topic: New device and can’t connect it to the WiFi

New device and can’t connect it to the WiFi

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