New customer

[Descamumbu]

Hello, was due to have an engineer on 9/6 to activate broadband. They or a router haven't arrived.

I called on the 9th, was promised it would be sorted on the 11th, on the 11th was promised it would be sorted today.

guess what? No one knows what's happening. 

If I hear the word escalated again I think I will cry.

i then get an email telling me to call as there's a problem with my activation. 
no sh Sherlock.

i call AGAIN and still no joy.

Any one had this?

what can i do?

[caesarome]

@Descamumbu 

What does it say here:

https://www.sky.com/ordertracking

---

@Descamumbu wrote:

i call AGAIN and still no joy.

---

What did they actually say to you so did they not check to see what the delay was ?