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Discussion topic: New customer

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This message was authored by: JanineB1

New customer

Just gone onto sky wifi max hub and spend more time watching Netflix spool it's like being on a computer in the early 90's. I've bought a booster but keep having to put WiFi password in not sure about sky wifi does anyone else have issues 

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This message was authored by: Chrisee

Re: New customer

Posted by a Superuser, not a Sky employee. Find out more

@JanineB1 adding a third party WiFi extender can make things worse unfortunstely due to interference issues. Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources but they need to be matched. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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