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Discussion topic: New customer wants fibre broadband installation

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This message was authored by vicarage1 This message was authored by: vicarage1

New customer wants fibre broadband installation

Sky say their broadband is not available in my area but fibre broadband is already installed at my house. Can Sky utilise this to connect me to their system?

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: New customer wants fibre broadband installation

Posted by a Superuser, not a Sky employee. Find out more

@vicarage1 

 

If that's Openreach fibre (or the equivalent in RoI) then yes.

 

Sky cannot use Virgin fibre or anything laid by an altnet (private finance) ISP.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: New customer wants fibre broadband installation

Posted by a Superuser, not a Sky employee. Find out more

@vicarage1 

 

If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.

 

Remove any personal information (such as the address itself) if you post an image.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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