Discussion topic: New customer – trouble contacting Sky Broadband & postcode not recognised
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 29 Apr 2026 03:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
New customer – trouble contacting Sky Broadband & postcode not recognised
Hi everyone,
I’m trying to sign up for Sky Broadband as a new customer, but I’m having some trouble. My home is ready for internet (Openreach has already checked and confirmed availability), but when I try to sign up online, my postcode isn’t being recognised.
I was advised to place the order over the phone instead, but I’m struggling to find the right contact route for new customers since I’m not yet registered with Sky.
Has anyone experienced this before or knows the correct number or way to reach their new customer sales team?
Thanks a lot for your help!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 29 Apr 2026 03:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New customer – trouble contacting Sky Broadband & postcode not recognised
I'm having same problem
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page