0

Discussion topic: New broadband no service saying connected to the broadband no internet on all devices

Reply
This message was authored by Sarah317 This message was authored by: Sarah317

New broadband no service saying connected to the broadband no internet on all devices

Broadband not connecting saying connected to broadband no internet please help 2 days now with no WiFi 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: New broadband no service saying connected to the broadband no internet on all devices

Posted by a Superuser, not a Sky employee. Find out more

@Sarah317 

Try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion