New broadband no Internet

[Ft4]

I have a new broadband, all connection done, power and WiFi showing green light but there is no Internet. 

[cookiemonsteruk]

@Ft4 

When was/is your activation date?

It can take up to midnight on activation to go live

[Ft4]

• My activation date is 26th Oct 20333

[cookiemonsteruk]

@Ft4 

If activation was ment to be yesterday then it should be working now.

There may be a failed activation

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

For an update or we can escalate to sky for a chat session

[Ft4]

Do I need to connect a phone before the Internet comes on? 

[cookiemonsteruk]

@Ft4 

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@Ft4 wrote:

Do I need to connect a phone before the Internet comes on? 

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No. There is no requirement to attach a phone beforehand