New WiFi max not as good as previous wifi

[GPR0304]

We have just set up Sky WiFi Max in our 4 bed house but the signal can drop out at certain places in the house.

With the previous wifi set up we had it was brilliant and  never did this, we even have an extra booster now too....how could this be an upgrade??.

wish I never agreed.

"don't fix what's not broke" is a great saying!! 

[Chrisee]

@GPR0304 you are not the only person ro report this. Can you confirm the hub is in the same posituon as the okd toutercand what model that  router was. 

It is worth raising this with Sky as they need to be aware of the issue.

[Jon2t]

Yep same here, broadband contract was up for renewal so was given WiFi Max to improve WiFi & resign for 24 months.

Since having it I can't get WiFi in upstairs back bedroom or summer house that was fine before without a booster that they had to send but won't send another so either bedroom or summer house.

personally I really wish I hadn't bothered.

I have a new 2tb UHD box coming so i can use 2 mini boxes as well as the main box & dreading what headaches that will cause me 

[Jon2t]

So 2tb UHD box works ok & can now watch 2 mini boxes at the same time including the main sky q box.

But the WiFi Max is still rubbish without extender pods.

Customer services say it's a faster signal (not sure about that), but it doesn't work with the boosters/extenders within the mini boxes and this explains the poor range within the house compared to the old router.  They will send only one booster pod (only works with WiFi max). Which does help massively but if u need another one they have to send out a broadband engineer & currently a 5 week waiting time.

really poor in my opinion & don't fall for upgrading to WiFi max, extending ur contract to 24 months if using mini boxes around ur home.