Discussion topic: New Super fast broadband and booster not working
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Message posted on 08 Mar 2025 12:24 PM
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New Super fast broadband and booster not working
I had full fibre broadband connected on Monday (4 days ago) and the signal seems weaker than before and the Sky Booster in the upstairs is not showing a connection. The wifi signal upstairs is so bad I can't reconnect my Smart bulbs. What can I do? I have tried to reboot the booster and set up close to the new router which showed a connection. In a different spot upstairs it connect but the signal is weak.
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Message posted on 09 Mar 2025 08:43 AM
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Re: New Super fast broadband and booster not working
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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