0

Discussion topic: New Router

Reply
Avatar for John20072026
Level 0 icon
What's this?
This message was authored by: John20072026

Message posted on ‎20 Jul 2026 12:05 PM

New Router

Hi, I'm having connection issues, when we reboot the router it appears to resolve the issue for a short period. How do you go about getting a replacement router?

Report post
Post 1 of 2
81 Views
0 Likes
Reply
Reply

All Replies

Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎20 Jul 2026 12:16 PM

Re: New Router

Posted by a Superuser, not a Sky employee. Find out more

@John20072026 you would have yo call Sky to get the hub swapped out. However it is only possible that it is a faulty hub as there could be other causes. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 2
76 Views
0 Likes
Reply
Reply