Discussion topic: New Router giving poor performance against predecessor
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Message posted on 02 Apr 2024 02:52 PM
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New Router giving poor performance against predecessor
I have just changed from an ancient talk talk router to a new sky router. This is hardwired into my Skyq box, the WiFi performance for all household items is now very poor and sometime you have to wait 15 to 20 seconds for a website to load. All of this worked perfectly with the prior rooter. I am inclined to cancel my subscription and return to Talk Talk unless a resolution can be found quickly. Please advise remedy
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Message posted on 03 Apr 2024 09:15 AM
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Re: New Router giving poor performance against predecessor
Hi @Jtrendell
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
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