0

Discussion topic: New Hub 4.2

Reply
Avatar for Sheena+B1
Level 1 icon
What's this?
This message was authored by: Sheena+B1

Message posted on ‎21 Mar 2025 04:26 PM

New Hub 4.2

Had an email regarding a replacement router as current one will not update after December 2025. As I am out of the UK until mid April I checked out link and said I needed to sign for package one week later, consequently I did not order as nobody home.  Yesterday I tried to follow link and all it does is take me to Sky homepage no sign of how to order router. Can anyone help me with a link or email to Customer Service to check how I can get the new router in a few weeks?

 

Thanks

Report post
Post 1 of 3
281 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎21 Mar 2025 04:30 PM

Re: New Hub 4.2

Posted by a Superuser, not a Sky employee. Find out more

@Sheena+B1 

I think you'll need to callSky when you return to the UK. Dial 150 from your landline


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 2 of 3
275 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎21 Mar 2025 04:30 PM

Re: New Hub 4.2

Posted by a Superuser, not a Sky employee. Find out more

@Sheena+B1 

There has been a few reports of this link not working so all you can do is to call Sky to get them to place the order for you.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
274 Views
0 Likes
Reply
Reply