New Home - OpenReach ONT

[RogueSavage]

Moving to a new property

has an OpenReach ONT box inside the property

Does sky broadband connect directly to this? Or does sky need to run there own fibre connections etc

[TimmyBGood]

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@RogueSavage wrote:

Or does sky need to run there own fibre connections etc

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Sky, like all the other Openreach client ISPs, doesn't operate any fibre itself.

If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

[RogueSavage]

No idea what any of it means

if you need anymore information please let me know 
 

[TimmyBGood]

@RogueSavage 

"UG Duct rodded and roped"

So an Openreach optical fibre is going to be installed through an existing duct which is known to be clear of obstacles and contains a draw cord.

That gets the connection as far as the bottom of an external wall, from where it will go through a newly drilled hole to inside the property.

[RogueSavage]

Thank you

There is an OpenReach ONT box on the inside of the wall in the property

so i assume I just connect the router direct to this?

and all should work ok

[TimmyBGood]

@RogueSavage

Oh, hang on.

"ONT exists with no active service"

That's why you were initially told you don't have to be in.

Is there any sign of either an Openreach ONT or a space where one might have been?

[TimmyBGood]

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@RogueSavage wrote:

There is an OpenReach ONT box on the inside of the wall in the property

so i assume I just connect the router direct to this?

and all should work ok

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That's correct, yes.  Check there's a power supply for it.

[RogueSavage]

Ah that makes it alot easier then!

all new to me, as I've been with a different supplier for 17 years but they don't supply the new house

so I was looking for options, a few friends advised a different broadband supplier but from what I've read they would run there own hardware etc and I don't want that.

So easier I can get sky and just have it all as 1 package

appreciate the help!

[RogueSavage]

Further to this question 

will a sky engineer have to come to the property to install the broadband

or will I just be sent everything for me to install and setup myself?

[Chrisee]

@RogueSavage going by the database entry any new service will be remotely activated and tge connection and set up of the hub is down to you. An engineer would only be required if that did not work.

[RogueSavage]

perfect

hopefully can move in and get setup fast then!

[Chrisee]

@RogueSavage on average activation dates are normally roughly 14 days from order so book your home move in advance.