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Discussion topic: New HUB not connected
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This message was authored by: Andy270866
Message posted on 27 Apr 2026 11:10 AM
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New HUB not connected
Hello. My new HUB has arrived but I cannot connect any devices to it. I've followed the on line self help process but still not working
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This message was authored by: Andy270866
Message posted on 27 Apr 2026 11:13 AM
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Re: New HUB not connected
Is anyone there
This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 27 Apr 2026 11:20 AM
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Re: New HUB not connected
Hi @Andy270866
This isnt a live chat service with Sky, its a public forum when you are speaking to other customers and replies are not instant.
Is your hub connected up and showing a green or white light?
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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