This discussion topic has been answered Discussion topic: New Customer

This message was authored by: LD261 · ‎21 Jul 2026

I have just joined Sky and have been told that as I left my previous provider early, I can claim the Early Disconnection Fee from Sky, is this correct and if so how do I do this?

This message was authored by: GD1 · ‎21 Jul 2026

@LD261 Please see the attached link for full details https://www.sky.com/help/articles/switching-credit-offer

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 · ‎21 Jul 2026

@LD261 Please see the attached link for full details https://www.sky.com/help/articles/switching-credit-offer

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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