New Broadband no internet

[GDor94]

I have set up my Sky hub, and got the text from Sky today stating that Sky Broadband is now active. However, I only have the power and wifi lights on green, no internet. I have tried all of the suggested steps and they have not worked. I am reluctant to book an engineer, as I really need to fix this ASAP so I can work from home.

[Highlinder]

@GDor94  It can take up to midnight for data to start to flow on activation day.

[GDor94]

Internet is still not working?! No green lights for internet.

Please advise, if anyone knows what to do? 

[Highlinder]

@GDor94  I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat. This will be tomorrow now.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @GDor94 to chat.

[Mr+Flibbles+86]

We are still looking to help you @GDor94 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks