Never stays connected

[Sarah697]

I load up my ps5 and all I see is network settings because my WiFi keeps disconnecting because the internet connection fails and it's fails to always contain an ip address 

[SuperMatt]

Hello, @Sarah697. I'll send you an invite to a private chat shortly and we can help you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141