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Discussion topic: Network

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Avatar for ruthbee
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This message was authored by: ruthbee

Message posted on ‎08 Feb 2026 11:22 PM

Network

Today we all got disconnected from our WiFi and I reset the sky box and seem to have lost our booster network that was associated with our box. I can't seem to get it back - any idea please. Thanks 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎09 Feb 2026 06:21 AM

Re: Network

Posted by a Superuser, not a Sky employee. Find out more

@ruthbee if you reset the hubto its factory settings you will heve to reconnect the boosters as explained here https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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