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Discussion topic: Network connection failing

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Avatar for KiKi86
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This message was authored by: KiKi86

Message posted on ‎24 Feb 2024 07:57 AM

Network connection failing

Hi, 

my network connection is failing from sky Q box to hub which means I cannot use the apps etc on the tv. The router is showing all green lights and all other Wi-Fi products are working in the house. 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎24 Feb 2024 08:23 AM

Re: Network connection failing

Posted by a Superuser, not a Sky employee. Find out more

@KiKi86 it maybe at the limit of the range if so call Sky who should offer to send you a wifi booster which is installed halfway between the hub and the Q box.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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