09 Oct 2024 09:02 PM
We have low network signal strength issues to multiple devices at our property.
Ring Doorbell
Ring Floodlight
Ring Light Cam
TV
Apple TV
House Alarm
all the above devices are located in separate rooms from the hub.
10 Oct 2024 09:05 AM
Posted by a Superuser, not a Sky employee. Find out more
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
10 Oct 2024 06:25 PM
Thank you TimmyBGood, onto it 👍
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