Neighbour got full fibre || OR asked to contact Sky || Sky saying contact OR

[ElGuac]

Hi @GD1 and @cookiemonsteruk ,

Yes I have filled in the OR request form. Everyone on our street bar us and 4 other houses do not have Fibre as we are serviced from the last pole. Our neighbour was also in the same boat but somehow Sky helped him move cabinets. Let's see what OR say. 

Regards.

[Sayek]

Most of our street has Community Fibre  installed enjoying 1Gig for £25. But the final 2 poles had so much drama getting the cables via the underground ducts. Community Fibre vans were parked and pulling cables for almost a year but eventually gave up. 

So about 10 properties each side of the road are not able to get Community Fibre..and unfortunately I am one of them. I still get leaflets advertising their service but when put the postcode on their website...its NO.

[ElGuac]

Ugh, so painful.

From OR's website: "rolling out cutting-edge Full Fibre broadband to 25 million homes and businesses across the country by December 2026 - that's one every 10.4 seconds."

I hope our houses are in the 25M so we have some alternatives! Still a long ways to go but unfortunately options are limited. 

[ElGuac]

Got a generic and very unhelpful reply from OpenReach. Recommendation is Fibre on Demand. 🙄

Thank you for your recent enquiry via the Openreach website about our fibre rollout plans. 

I have had a look in to this for you and I can see the plan to bring fibre broadband to your property has now been cancelled for the time being.

The planning and build of the fibre network is a complex engineering task with many stages involved.

Occasionally we do come across a number of obstacles, technically and commercially; and due to the complex nature of the network our plans occasionally have to be changed. 

For a variety of reasons this can cause some areas/properties to be removed from their expected fibre roll out that results in us having to review our build plans for a particular area.

I would also like to make you aware that our UK full fibre rollout plans are managed in individual local projects that must be commissioned in a phased manner.

Due to this your neighbouring street/locality might get Fibre to the Premises (FTTP) before yours, if you are seeing the other residents in another part of your town/village or even the street appearing to have fibre available already, this will be why.

I'm sorry I can't be more specific as a lot of the information is commercially sensitive and/or subject to data protection. 

You can keep yourself updated on when our plans change, by going to our fibre checker, input your postcode, choose your address from the drop down, then scroll past the availability information and complete the Gigabit Fibre form and we’ll update you once plans change.

If you want to bring fibre to your property sooner there is an option you could look into.  

Fibre to the Premises (FTTP) on Demand, FTTP on demand is a product which a few select service providers offer, which will give you a full-fibre FTTP broadband, as a bespoke installation direct to your premises. It is available across the UK – even in areas that cannot reliably get FTTC. 

Fibre on Demand differs from standard FTTP in a number of important ways. As the fibre is delivered to your premises as a custom build, a substantial installation. If you would like to look into this option you’ll need to contact a service provider to place an order. 

If you need to contact us in the future regarding a fibre enquiry related query, please use the following link, as the email account I’m writing to you from doesn’t accept replies. 

We do encourage you to explore fibre on demand solutions to bring faster speeds to your community. 

[TimmyBGood]

@ElGuac 

Some background information on the issues with FTTP On Demand here:

https://www.ispreview.co.uk/index.php/2023/05/openreach-try-to-reduce-uk-fttp-on-demand-broadband-ca... 

Perhaps note the £2,932 +vat cost just to get a survey...

[ElGuac]

Too rich form me @TimmyBGood  🙂