Discussion topic: Need to cancel my engineer visit first thing tomorrow

This message was authored by: Lippy85 · ‎13 Feb 2023

Hi I'm due to have my fibre broadband installed tomorrow but cannot now commit to this date- I have to travel but the line tk speak to somebody is closed what do I do?

This message was authored by: caesarome · ‎13 Feb 2023

Is someone actually due to visit your home as most activations take place remotely so no visit is required:

https://www.sky.com/help/articles/sky-broadband-and-talk-remote-activation

Not sure if you’re being activated remotely? Sign in to Track my order and you’ll see an Activation date if we’re activating you remotely, or an engineer visit date if not.

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Discussion topic: Need to cancel my engineer visit first thing tomorrow

Need to cancel my engineer visit first thing tomorrow

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