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Discussion topic: Need to cancel my engineer as my daughter is sick

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This message was authored by Sophie6789 This message was authored by: Sophie6789

Need to cancel my engineer as my daughter is sick

Suppose to be having an engineer round today but daughter has become poorly
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This message was authored by lettice This message was authored by: lettice

Re: Need to cancel my engineer as my daughter is sick

Posted by a Superuser, not a Sky employee. Find out more

You can reschedule your engineer visit by clicking in Track my order below as descibed in the Sky help article;

Sky TV engineer visits | Sky Help | Sky.com

 

I need to reschedule my visit

We won’t be able to bring your visit date forward, but we can reschedule for a future date if you need to change your visit time or date.

Sign in to Track my order to check or change your visit.

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Need to cancel my engineer as my daughter is sick

Posted by a Superuser, not a Sky employee. Find out more

@Sophie6789 

It may be too late to alter an appointment arranged for today as they will have already been allocated but by all means try. Just beware of this paragraph in the above thread 

 

Good to know: If you miss your appointment or call to cancel or reschedule on the day or day before your appointment, you might be charged £25 on your next bill. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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