Need new sky hub

[Carol136]

Had open reach round to check internet. Found a fault in the wire outside. He fixed that but tested my sky hub and said it's not working properly. How do I get a new hub

[caesarome]

You will need to call Sky.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.