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Discussion topic: Need broadband engineer also bt phone does not work

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This message was authored by: Jason26110

Need broadband engineer also bt phone does not work

Need sky engineer to attend to set up and also bt line not working for landline phone

 

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This message was authored by: Chrisee

Re: Need broadband engineer also bt phone does not work

Posted by a Superuser, not a Sky employee. Find out more

@Jason26110 Engineers only are assigned where there arecspecific jobs requiring their presence like fitting a new line, repaiting or repkacing Openreach or City Fibre equipment etc. Standard activations are down tomthe customer plugging in the Sky hub etc by following the instructions included with the hub. 

Standard UK landline phones will plug into the back of a Sky hub. Unfortunately the phones BT supplied for their digital0 voice solution only work with BT's own hubs.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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