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Discussion topic: Need another sky max pod

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This message was authored by: Lillyanne

Need another sky max pod

Hi i need another sky max pod as im not getting signal in certain rooms still but with my anxiety i cant talk on the phone and online chat option isnt showing is there anything i can do
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This message was authored by: caesarome

Re: Need another sky max pod

Posted by a Superuser, not a Sky employee. Find out more

@Lillyanne 

If you get yourself registered with the Accessibility team at Sky then there are extra contact options that do not involve calling:

 

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

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This message was authored by: Daniel0210

Re: Need another sky max pod

Posted by a Superuser, not a Sky employee. Find out more

@Lillyanne 

I believe that if you already have a pod an engineer visit would be required before additional pods are provided. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: brendanlmagee

Re: Need another sky max pod

I need to extend my SKY signal to all rooms as one room is not getting any wifi signal please advise a resolution to my problem?

This message was authored by: Daniel0210

Re: Need another sky max pod

Posted by a Superuser, not a Sky employee. Find out more

@brendanlmagee 

If you already have 'Wi-Fi Max' or buy it as an add-on Sky will loan you up to 3 booster pods. Call Sky to arrange the first one.

 

Additional pods then require an engineer visit to check your set up, https://www.sky.com/help/articles/sky-wifi-max 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: brendanlmagee

No signal in one room

I need a wifi extender so as to use wifi in my sitting room? I was promised an extender to resolve this issue but has nor arrived as promised.

This message was authored by: Daniel0210

Re: No signal in one room

Posted by a Superuser, not a Sky employee. Find out more

@brendanlmagee 

Call Sky to chase up the first one.

 

(New post added to original). 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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