0

Discussion topic: Need an engineer to repair cut phone line inside hose to master box

Reply
This message was authored by sm55 This message was authored by: sm55

Need an engineer to repair cut phone line inside hose to master box

Partner has cut the white phone cable leading to the exterior from the master box in the house, as such we dont have internet. Cannot find a way to book an engineer to repair this. Openreach has said we must talk to our provider first.

Reply

All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Need an engineer to repair cut phone line inside hose to master box

Posted by a Superuser, not a Sky employee. Find out more

@sm55 wrote:

Openreach has said we must talk to our provider first.


That's correct.  You'll need to call Sky tomorrow morning: they will book Openreach, who may get to you by Friday (otherwise it's going to be next week)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion