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Discussion topic: Need a wi fi booster

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This message was authored by: Scotty4321

Need a wi fi booster

I need a wi fi booster but I honestly cannot be bothered phoning them. Is there a way to order one on line?

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This message was authored by: GD1

Re: Need a wi fi booster

Posted by a Superuser, not a Sky employee. Find out more

@Scotty4321 wrote:

I need a wi fi booster but I honestly cannot be bothered phoning them. Is there a way to order one on line?


No, you need to call.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Scotty4321

Re: Need a wi fi booster

Oh boy. I'll need to set aside two hours to phone and literally plead my case. Customers service is **bleep** and so frustrating. Thanks for your reply. Thought it would be easy just to get one on the Sky page. Like everything else they make it difficult. 

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This message was authored by: Scotty4321

Re: Need a wi fi booster

Got thru on chat to a human. Advice was to buy a compatible signal booster from Amazon. I despair 

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This message was authored by: Scotty4321

Re: Need a wi fi booster

Now a new router has arrived. Don't know why. Confused

This message was authored by: Chrisee

Re: Need a wi fi booster

Posted by a Superuser, not a Sky employee. Find out more

@Scotty4321 if you ordered Sky WiFi Max you would be sent a Sky Max hub if you did not already have one. Sky send out pod extender to match thh new hub if you call them.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Scotty4321

Re: Need a wi fi booster

I believe Sky max is another £6 a month. 

This message was authored by: Rich1956

Re: Need a wi fi booster

Had the same problem. Put in a compaint and was sorted evendually. Took 2/3 calls to the 'tech' team and after using the online chat and engineer was sent out. Fitted a new 'pod' extender but didnt really solve the problem. Looking at changing internet provider. 

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