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Discussion topic: Need a hub replacement

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Avatar for Rd46
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This message was authored by: Rd46

Message posted on ‎12 May 2026 06:45 PM

Need a hub replacement

No broadband since Saturday, no TV etc . Need a new router/ hub . Not happy. Tried all the other things , the hub has broken, send me a new one 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎12 May 2026 07:07 PM

Re: Need a hub replacement

Posted by a Superuser, not a Sky employee. Find out more
@Rd46 wrote:

the hub has broken, send me a new one 

@Rd46 

No can do. You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

What have Sky said when you've spoken to them about your issue? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎12 May 2026 08:21 PM

Re: Need a hub replacement

Posted by a Superuser, not a Sky employee. Find out more

@Rd46 

Why do you believe the hub has broken so are there no lights lit on it at all ?

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