Has my new mini rota been ordered

[Tracey191]

I went through the process to try boost my mini rota up and went on the sky app did it couple of times then it came up saying I need a new rota so got to my address and everything then it went of so just checking if it's going to come coz at the mo I cart watch tv upstairs in my bedroom as it's not working 

[caesarome]

@Tracey191 

Not sure what you mean by "mini rota", do you mean a broadband pod to boost your signal, if you have broadband max on your account then give Sky a call to get one ordered.

[Tracey191]

Can I just not ring and talk to you 

[Daniel0210]

@Tracey191 
No, because you haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.