My wifi has dropped

[Archie281]

My WiFi has dropped my bills are all up to date and I have tried resetting the router and unplugging it for 5 min then reconnecting it when I go on the app it says there are no issues so im not really sure what is going on

[caesarome]

@Archie281 

Are any lights out or blinking on your broadband hub, if so try going through this:

https://www.sky.com/help/articles/hub-lights-explained-start

[Archie281]

Power light is green 

Wifi light is green

Voice light is orange 

And Internet light is like very dim yellow/off

[Archie281]

When i go to the page and it does a service check it says there isint any issues