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Discussion topic: My tv won’t find my wifi and is asking for wps login never done this before why

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This message was authored by Amy7 This message was authored by: Amy7

My tv won’t find my wifi and is asking for wps login never done this before why

My tv won’t find my wifi and is asking for wps login never done this before why

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This message was authored by Chrisee This message was authored by: Chrisee

Re: My tv won’t find my wifi and is asking for wps login never done this before why

Posted by a Superuser, not a Sky employee. Find out more

@Amy7 wps is a simple way to link devices to routers which all Sky hubs support. Look for a black button with two arrows in a circle on the SkyQ hubs its on the front on the newer upright Broadband hubs its on the  right hand side. Press and hold for a few seconds and a led will flash as it searches for a client and go green when it is connected. 

If you have a Sky Glass TV and the new white Sky Wifi Max hub there is a known fault where the TV loses connection occasionally it is apparently fixed in the latest firmware QS020 which is coming to your TV quite soon.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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