My sky hub drops out 2-3 times a week

[Ssid1]

My hub is quite old, it drops out 2-3 times a week.  It is very annoying. It happens during the night and the day and I am fed up with it.

[Addie15]

Hi there, Ssid1. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[jamesn123]

Hi @Ssid1 

Please post your router stats

[Mr+Flibbles+86]

We are still looking to help you Ssid1. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks