My router isn’t working

[Johnmoore2]

The engineer attended this morning there was an issue of the supply to my house which he rectified but my router isn't working and he said he couldn't fix it I need to contact you

i currently have no service and my router despite all the tests you recommend is showing a red constant light .

i have only been with you one month and if this isn't rectified ASAP I will be leaving you as this is not satisfactory 

[JimM1]

@Johnmoore2 Then you need to call sky, nothing will be done on the back of your Forum post as this is not sky customer service!

[Johnmoore2]

Rang sky got some fantastic help , thank you , very impressed