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Discussion topic: My password is now incorrect?

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This message was authored by: Daniel8424

Message posted on ‎06 Mar 2025 02:45 PM

My password is now incorrect?

Good afternoon I'm trying to login to the Internet via my new phone and it keeps telling me that it's either unavailable or is an incorrect password. I've not changed my password at all so can you help me with this query? Kind regards Daniel Maile

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎06 Mar 2025 04:14 PM

Re: My password is now incorrect?

Posted by a Superuser, not a Sky employee. Find out more

Are you entering the password correctly as it is quite easy to get a 0 and O muddled, the same applies to a l and a 1.

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