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Discussion topic: My new WiFi coverage is not connecting to my Tesla or ring cameras as no signal on my drive

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This message was authored by Rebeccak2 This message was authored by: Rebeccak2

My new WiFi coverage is not connecting to my Tesla or ring cameras as no signal on my drive

My new WiFi coverage is not connecting to my Tesla or ring cameras as no signal on my drive

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: My new WiFi coverage is not connecting to my Tesla or ring cameras as no signal on my drive

Posted by a Superuser, not a Sky employee. Find out more

@Rebeccak2 

 

Sky won't help with wireless links specifically to external devices.  If there's an internal room without minimum WiFi, it may be possible to claim a booster (depending on whether you have an appropriate subscription add-on) and such a device may help with external coverage if located appropriately.

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: My new WiFi coverage is not connecting to my Tesla or ring cameras as no signal on my drive

Posted by a Superuser, not a Sky employee. Find out more

@Rebeccak2 

 

Do you know if the ev charger uses 2.4ghz.

 

A passive power over the ethernet wifi  access point should cover both the doorbell and ev charger

 

TP-Link EAP110-Outdoor 300Mbps Wireless N Outdoor Access Points, 24V Passive PoE, Easily Wall or Ceiling Mount, Free EAP Controller Software - White https://amzn.eu/d/dYBtzCQ

 

 

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: My new WiFi coverage is not connecting to my Tesla or ring cameras as no signal on my drive

Posted by a Superuser, not a Sky employee. Find out more

@cookiemonsteruk 

Would that mean they also have to buy a PoE switch?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: My new WiFi coverage is not connecting to my Tesla or ring cameras as no signal on my drive

Posted by a Superuser, not a Sky employee. Find out more

@jamesn123 

 

I believe they come with a poe adapter to plug in to supply source so that it can be etherneted to the outside antemna

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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