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Discussion topic: My internet upstairs doesnt connect

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This message was authored by: Natasha58

Message posted on ‎10 Dec 2024 03:09 PM

My internet upstairs doesnt connect

Hi, my tv used to connect to my Internet when I was with EE but so far my sky hub says there's Internet but nothing happens. All my other devices connect with no issues 

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎10 Dec 2024 03:33 PM

Re: My internet upstairs doesnt connect

Posted by a Superuser, not a Sky employee. Find out more

@Natasha58 

 

Typically you'd need to carry out a network reset on the television set.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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