BUFFERING AFTER NEW FIBRE INSTALLATION

[a1jonuk]

WE recently upgradred to the 900mb superfast fibre, the installation went well but now when we are for instance watching youtube on tv via sky Q we have more buffering/loading than we had before.

The main reason for the upgrade was to stop this buffering.

The wifi seems ok otherwise but not really noticing a big difference to previously average 52mb .

Any Ideas what could be wrong.

[TimmyBGood]

@a1jonuk 

Unfortunately throwing huge bandwidth at the router doesn't necessarily help with local WiFi at all, particularly if the main Q box is in a challenging location.

[a1jonuk]

Thanks for reply , appreciated.

The Q box is about 2 metres from the router, I can watch youtube on a tablet in another room completely and not get any buffering.

I have tried casting youtube from phone/tablet to sky box and get the same buffering as when I go via the youtube app on sky.

A bit frustrating and dissapointing if I can't find a fix as we are in the same position as before the upgrade, waiting on buffering just to watch youtube.

Thanks again for taking the time to reply.

[TimmyBGood]

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@a1jonuk wrote:

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The Q box is about 2 metres from the router

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I'd suggest trying an ethernet cable between the two: even if not suitable as a permanent solution it gives something of a clue.