My internet keeps dipping out

[Joanneclist]

Hello, my internet keeps dipping out and has been doing so for a couple of months now. My daughter keeps having to reset the router and wait for it to come back on. We have tried all of the usual suggestions but it keeps happening.

[Addie15]

Hi there, @Joanneclist. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.