@Mina7 wrote:
Please check and have a look at this issue.
As customers here @Mina7 we can't but you can by running this online test:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
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