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Discussion topic: My internet is not working and when it does it running very slow

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This message was authored by Shaun45 This message was authored by: Shaun45

My internet is not working and when it does it running very slow

My inter has stopped working and when it dies it's very slow 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: My internet is not working and when it does it running very slow

Posted by a Superuser, not a Sky employee. Find out more

@Shaun45 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.



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