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Discussion topic: My internet has been dropping out all day. The check says everything is fine but it isn’t.
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This message was authored by: PaulNuttall
Message posted on 16 Apr 2024 06:14 PM
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My internet has been dropping out all day. The check says everything is fine but it isn’t.
My internet has been dropping out regularly throughout the day.
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This message was authored by: skyboost
Message posted on 16 Apr 2024 06:54 PM
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Re: My internet has been dropping out all day. The check says everything is fine but it isn’t.
My Internet has been out nearly all day and still out.
This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Apr 2024 10:59 AM
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Re: My internet has been dropping out all day. The check says everything is fine but it isn’t.
@PaulNuttall & @skyboost Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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