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Discussion topic: My internet has been dropping out all day. The check says everything is fine but it isn’t.

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PaulNuttall
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My internet has been dropping out all day. The check says everything is fine but it isn’t.

‎16 Apr 2024 06:14 PM

My internet has been dropping out regularly throughout the day.

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skyboost
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Re: My internet has been dropping out all day. The check says everything is fine but it isn’t.

‎16 Apr 2024 06:54 PM

My Internet has been out nearly all day and still out.

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Highlinder
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Re: My internet has been dropping out all day. The check says everything is fine but it isn’t.

‎17 Apr 2024 10:59 AM

Posted by a Superuser, not a Sky employee. Find out more

@PaulNuttall  & @skyboost Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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