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Discussion topic: My internet doesn't work stable

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This message was authored by Eraycan This message was authored by: Eraycan

My internet doesn't work stable

It's not working properly, it usually down on 23.36 everyday.

Especially today.. internet outage occured today (29th of Dec) every 10 min between 21.00 and 23.30.

Unfortunatelly I've to sleep because it's not possible to use it, I'm tired to test my internet with Sky app.

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This message was authored by Chrisee This message was authored by: Chrisee

Re: My internet doesn't work stable

Posted by a Superuser, not a Sky employee. Find out more

@Eraycan check the leds on your hub and use this trouble shooter https://www.sky.com/help/articles/hub-lights-explained-start

 

Loss of connection at a fixed time is often caused by some timed event in your home like a heating system turning off.etc so check if something like that is knocking out the connection. While it can be an event outside your home that is rare and very difficult to sort.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Eraycan
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This message was authored by Eraycan This message was authored by: Eraycan

Re: My internet doesn't work stable

Thanks for your advise, I shut down my heating system, I am going to observe it'll be helpful.

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