My chromebook regularly disconnects from the WiFi. This does not happen anywhere else.

[HP13]

When at home the WiFi regularly disconnects from my chromebook. When I say regularly, I am having to reconnect every half hour, sometimes less. It makes it very hard to complete work at home. I have also noticed when I do connect, I do not have full bars.

I don't seem to have this problem in other venues/ homes. They do not have Sky. We've tried all the on off again advice and keeping router away from clutter. It makes no difference. I am looking forward to a response.

[Lisa-P1987]

Hi there @HP13 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.