This discussion topic has been answered Discussion topic: My broadband seems to drop out and i have to reset router to get it to reconnect.
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Message posted on 27 May 2024 11:18 AM
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My Broadband drops out and I have to reset the router for it to reconnect. I also have had instances of the voice light going yellow on the router and this also freezes the sky glass tv. The alarm light has flickered as well on the box.
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Message posted on 30 May 2024 08:40 PM
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I am still looking for assistance as it keeps on happening.
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Message posted on 28 May 2024 09:16 AM
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Re: My broadband seems to drop out and i have to reset router to get it to reconnect.
Hi there @George+Joseph , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 30 May 2024 09:30 AM
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Re: My broadband seems to drop out and i have to reset router to get it to reconnect.
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
Message posted on 30 May 2024 08:40 PM
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I am still looking for assistance as it keeps on happening.
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